Introduction
TruSorter (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit or use the website trusorter.com.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Business name
- Billing and payment information
- Order details and service requirements
- Communications sent to us via contact forms or email
We may also collect limited non-personal information automatically, such as browser type, device information, and website usage data, for basic operational and security purposes.
How We Use Your Information
Personal information is collected and used only where necessary to:
- Process and fulfil service orders
- Communicate regarding orders, enquiries, or service requirements
- Provide customer support
- Process payments securely
- Maintain internal records
- Improve website functionality and service delivery
- Meet legal and regulatory obligations
We do not use personal information for unsolicited marketing.
Image Files and Uploaded Content
Images and files provided by customers are used solely for the purpose of delivering the requested services.
Uploaded files are:
- Processed only as required to fulfil the order
- Handled securely
- Not shared with third parties unless required for service delivery
We do not claim ownership of customer images or content.
Disclosure of Information
We do not sell, rent, or trade personal information.
Personal information may be disclosed only:
- To trusted service providers (such as payment processors or hosting providers) where necessary for business operations
- Where required by law, regulation, or legal process
All reasonable steps are taken to ensure third parties handle information securely.
Data Security
We take reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Cookies and Website Analytics
This website may use cookies or similar technologies to support basic website functionality and analytics.
Cookies do not collect personal information and can be disabled via your browser settings if preferred.
Access and Correction
You may request access to personal information we hold about you, or request correction of inaccurate or outdated information, by contacting us using the details below.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The current version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via the contact details provided on trusorter.com.